Pinetum Care Home

Pinetum is absolutely amazing. The staff are just out of this world; so caring, patient and genuinely care about their people.

My mum is currently in the home having come out of hospital . The friendliness of the staff and the general feel of the home compared to other homes I have seen is on another level . Every member of staff seems to love working there and I can only imagine that this atmosphere is created from the top down . I cannot thank them enough for their genuine kindness.

Mum actually had a bit of a ropey transfer to Pinetum, with crossed wires and miscommunication. However we had a meeting with management to address some issues, and we felt completely heard. After that things changed measurably and the care was outstanding. Best thing about this place is the warmth and genuine care from every single member of staff - without exception, they're attentive, gentle, kind, and thorough in looking after their clients. (Special shout out to Nat, who was mum's main carer - beautiful human being) Absolutely wonderful choice of placement for somebody you love.

Pinetum Care Home has to be the best Care Home that a family member can bring their loved ones to. The residents are treated with dignity and respect by an amazing, caring attentive team of staff from management, to all the floor staff The home provides daily activities throughout the week for the residents, a hair salon is available and LIVE singers are brought in on a regular basis. The food is top quality, with a daily menu on offer for breakfast, lunch and tea. The home meets the needs of each resident, and the staff within the home, always go above and beyond for not the just the residents, but for the visiting family members as well. The home has wonderful chefs, and the home has a very high standard and provides the cleanliness of the home on a daily basis by the hardworking cleaning staff. Pinetum Care Home is also an animal friendly home, they bring in a very friendly dog weekly to cheer up the residents, there is also a resident rabbit and two budgies. If I was ever to have the need of care in my future, I would always wish to be cared for by the amazing team and home of Pinetum Care Home.

My Dad is currently a resident here & is receiving excellent palliative care by all the staff especially by Paige whom he seems to responds well to. My Sister & I have been made to feel very welcome & they are providing great support to us both & him at a very difficult time. The room he is in is cleaned regularly as well as all the other areas & the food is lovely & tasty , nothing seems to be too much trouble. Pity Dad hadn’t arrived here earlier.