Barchester Healthcare Mallard Court Care Home

Mum went in to Mallard Court just after Christmas- before admission, the staff contacted me to find out about mum’s interests, family and food tastes, which I thought was a nice touch. Mum took a few weeks to settle as she was fiercely independent and thought that she was quite capable of being back in her own home - she wasn’t really as she had a terminal cancer diagnosis, was very frail and had a limited time left. As a family, we were delighted with how well mum was cared for, how her medical needs were met, how clean she (and her room) were kept and how the chef tried to tempt her with personally made meals. Mum did eventually appreciate the care that she was given and the kindness she received. In my opinion, Mallard Court is a very well run care home with some truly lovely and caring staff. Thank you to all of you 😊.

Thank you to all your staff at Mallard Court for looking after Brian until he passed away recently. You were all very kind and caring while giving him the nursing care he needed. He enjoyed chatting with the staff and the standard of care was great. I would recommend Mallard Court to anyone who needs residential care.

My mum has been at this home for about 6 months. I have to say she loves living at Mallard Court. I find the whole team to be kind, helpful and friendly. My mum always says she’s in a posh hotel. Mums husband visits most days and the days he can’t visit the staff always ask how he is doing. The staff, nurses and management are really approachable. Mum is well looked after and the activities lady paints her finger nails and involves her in other activities. There are also regular events and activities at the home and a number of open days throughout the year. I recommend anyone who is wondering what a care home is like to visit and see for yourself. I never thought my mum would like living in a home but she loves it, she sees different people everyday and they always have time for a chat, singalong or a bit of banter with my mum, which she loves.

This Nursing home is second to none, my mum was diagnosed with terminal cancer and was very ill. The staff were brilliant carers had time to make mum comfortable and met all her needs the nurses went above and beyond to ensure my mum didn't suffer in pain. If you want the best care in the area for your loved one, this is it. It's not perfect but comes very close.