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Mountside Care Home

Hastings TN34 2ET, UK

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Regulator rating
CQC Rating Good
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Mountside care home 1
ACI Care Group - Mountside care home - 001
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Mountside care home 1
ACI Care Group - Mountside care home - 001
ACI Care Group - Mountside care home - 002
ACI Care Group - Mountside care home - 003
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ACI Care Group - Mountside care home - 005
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Overview

Sitting in the attractive coastal town of Hastings, East Sussex, Mountside provides specialist residential, respite and dementia care in stunning surroundings. This inviting ACI Care home benefits from a range of facilities to help support residents to live how they choose, including inviting bedrooms, two cosy communal lounges, two spacious dining rooms, an onsite hair salon and fantastic outdoor space and sunny decking area. Residents at Mountside are always getting involved in the jam-packed activities programme and regularly enjoy film nights and quizzes, gardening for the green-fingered and trips out to the local coast, coffee shops or even the local pub.

  • Brand

    ACI Care Group

  • Opening date

    1975

  • Purpose Built

    No

  • Beds

    52

  • Ensuite Facilities

    88%

  • All Inclusive

    No

Availability & Pricing

  • Permanent

    Residential Care - Available

  • Permanent

    Residential Dementia Care - Available

  • Permanent

    Nursing Care - Unavailable

  • Permanent

    Nursing Dementia Care - Unavailable

  • Respite

    Residential Care - Available

  • Respite

    Residential Dementia Care - Available

  • Respite

    Nursing Care - Unavailable

  • Respite

    Nursing Dementia Care - Unavailable

CQC Rating

CQC Report

Read the regulators inspection report and care quality assessment

CQC Publication Date: 30/11/2022
goodOverall Rating
  1. CQC Safe Rating good
  2. CQC Effective Rating good
  3. CQC Caring Rating good
  4. CQC Responsive Rating good
  5. CQC Well-led Rating requires improvement

Types of Elderly Care Available at Mountside*

  • Available

  • Residential Care

  • Dementia Care

  • Respite Care

Specialist Care Options

  • Convalescent Care

  • Day Care

  • Palliative Care

  • Physical Disability

  • Physiotherapy

Not Available

  • Mental Health

  • Nursing Care

* Registered with sector regulator 'Care Quality Commission' to provide these categories of care.

Funding Types Accepted

  • Private

  • Local Authority

  • Local Authority + Topup

  • NHS

Care Home Facilities

Available

  • Activity Room

  • Dining Area

  • Gardens

  • Lift

  • Own Furniture Allowed

  • Pets Allowed

  • Quiet Area

  • Wifi

Not Available

  • Bar

  • Cafe or Restaurant

  • Cinema

  • Computer Room

  • Family Room

  • Gym

  • Hair & Beauty Salon

  • Library & Reading Room

  • Meditation Area

  • Private Dining Area

  • Spa

  • Terrace Area

Care Home Activities

Available

  • Arts & Crafts

  • Baking & Cooking

  • Birthday & Holiday Celebrations

  • Book and Poetry

  • Dance & Music

  • Exercise & Fitness

  • Gardening & Flower Arranging

  • Visits from Children

Not Available

  • Beer, Cocktails & Wine

  • Hair & Beauty Treatments

  • Meditation & Yoga

  • Wellbeing Classes

Care Home Location

9-11 Laton Rd, Hastings TN34 2ET, UK
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What people say about Mountside

Highlighting top-rated reviews
StarStarStarStarStar

A very professional experience with Ravi. He takes true pride within the business and responds almost instantly. If you are truly seeking someone who will take care of you or a loved one, I would highly recommend going here.

OD

Oscar de Bruyne

over 1 year ago

StarStarStarStarStar

Ravi and his team are a competent, passionate and very knowledgeable about the care sector. It’s a pleasure to work with him.

AL

Adam Lee

over 1 year ago

StarStarStarStarStar

I visited an elderly relative here yesterday for the first time and was very impressed with the compassionate care the staff and deputy manager showed their residents . The home was clean and well furnished and staff cheerful and spoke to the residents politely and with dignity . The meal my relative was offered looked delicious; well balanced and nutritious . It’s never easy handing over the care of a loved one to ‘strangers ‘ but knowing they are safe and in a caring environment must go some way to reduce that stress .

BM

Barbara M.

about 3 years ago

StarStarStarStarStar

As a resident for over a year, I would highly recommend Mountside Residential Care, as it gives such high quality care, the staff are wonderful, and give you such wonderful care, always happy and smiling, nothing is too much trouble, they love what they do and always make time for you - the food is freshly prepared and excellent every day, I can't recommend the chefs highly enough - they will cater for all needs and are happy to provide whatever diet you have - I would not want to be anywhere else - Mountside have a beautiful garden to enjoy in good weather and support wild life - Mountside provides entertainment every week day and some weekends for the residents by our fabulous co-ordinator Shelagh, and if there's anything / shopping you need she is happy to get it for you and she also does hairdressing - our laundry is taken care of every day by a lovely lady called Sue. The rooms are also cleaned every day by the great housekeeping team. My experience here has been very happy and I am content that this will continue - I would not wish to be anywhere else - anyone looking for residential care, or some respite for either themselves, or relatives, please come and look, the staff will always put the care of residents above anything else, and you will see what a happy home and family we are.

WC

Wendy Clark

over 3 years ago

StarStarStarStarStar

My Aunt Gladys could not be happier than she is at Mountside. For me all staff are approachable and caring., nothing is too much trouble. Well done everyone. June

NP

Neisha Potter

over 8 years ago

Frequently Asked Questions

Below are some of the most commonly asked questions about Mountside.

Where is Mountside located?

It is situated in Hastings and is close to popular amenities.

What is the CQC rating of Mountside?

The Care Quality Commission (CQC) is England's health and social care services regulator. Mountside is rated as good, based on the level of care and safety at the home.

What types of elderly care are available at Mountside?

The following types of elderly care are available at this home: residential, dementia, respite.

How many beds does Mountside have?

Currently, there are 52 beds at the home.

Who owns Mountside?

This care home is owned and operated by ACI Care Group.

What types of activities and events are available at this care home?

There are a variety of health and wellness activities available at Mountside, including: Baking & Cooking, Arts & Crafts, Dance & Music.

What is the cost of care at Mountside?

Prices will vary from home to home, depending on the level of elderly care required. At Mountside the cost of care starts from £900 per week.

It's best to call the home directly on 01424 231582 to find out about the total cost of care for your unique needs.