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West Cliff Hall

Brand: Hartford Care

Requires Improvement CQC Rating

Rooms Available

Greener choice

West Cliff Hall is more energy efficient than the average care home.

Greener Choice

West Cliff Hall is more energy efficient than the average care home.

Overview

Part of the Hartford Care group, West Cliff Hall is a beautiful restored care home located on the outskirts of Hythe, Southampton and provides exceptional residential care. Set in rolling landscaped gardens and offering residents and guests views that overlook Hythe Marina and Southampton Water, West Cliff Hall offers both relaxation and entertainment. The committed care team, led by manager Lisa Sellens, are dedicated to creating a fun activities programme with options to suit everyone, such as regular day trips and outings. Facilities include 59 fully furnished en-suite bedrooms, spacious lounge areas and dining room overlooking the marina, as well as an activities room, music room and a lifestyle kitchen.

Care Home Type: Residential

Purpose Built: No

Opening Date: 2011

Beds: 57

Ensuite Facilities: 100%

All Inclusive: Yes

Location

West Street, Hythe, Southampton, SO45 6AA

Bus Stop

0.3 miles

Local Pub

0.6 miles

Train Station

4.6 miles

Nearby Shops

0.6 miles

CQC RatingA care service rating provided by the Care Quality Commission (“CQC”). The CQC is the sector’s official regulator and an executive non-departmental public body of the Department of Health and Social Care.

Requires Improvement Overall Rating
Requires Improvement Overall Rating
CQC Safe Rating
Requires Improvements
CQC Effective Rating
Good
CQC Caring Rating
Good
CQC Responsive Rating
Good
CQC Well-led Rating
Requires Improvements
CQC Publication Date: 15/01/2021

Care Provided *

Click the like button so that we can provide you better care home recommendations. Residential Care

Individuals with low care needs but may need assistance with day to day tasks such as mobility and washing.

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Individuals that have been diagnosed with dementia and are no longer able to live independently at home due to requiring specialist 24-hour care services.

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Individuals that require a temporary living arrangement at a care home. Respite is also referred to as a short care home stay and may range from a few days to a couple weeks.

Other Care Categories
Convalescent Care
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Day Care
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Mental Health
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Palliative Care
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Physical Disability
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Physiotherapy
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* Registered with sector regular ‘Care Quality Commission (CQC)’ to provide these categories of care.

Facilities

Activity Room
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Bar
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Cafe or Restaurant
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Cinema
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Computer Room
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Dining Area
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Family Room
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Gardens
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Gym
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Hair & Beauty Salon
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Library & Reading Room
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Lift
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Meditation Area
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Own Furniture Allowed
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Pets Allowed
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Private Dining Area
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Quiet Area
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Spa
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Terrace Area
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Wifi
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Home Experiences Offered

Arts & Crafts
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Baking & Cooking
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Beer, Cocktail & Wine
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Birthday & Holiday Celebrations
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Book & Poetry
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Children Visits
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Dance & Music
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Exercise & Fitness
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Gardening & Flower Arranging
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Hair & Beauty Treatments
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Meditation & Yoga
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Wellbeing Classes
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Meet the Manager
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COVID-19 Response

We have sufficient personal protective equipment available
We regularly test our residents & staff
Our staff are trained in infection control
We regularly deep clean our care home
New residents are asked to self-isolate for their safety
We are able to support socially distanced family visits
We are offering virtual home tours
We support virtual communication via video calling platforms
Virtual Calls during COVID-19

Reviews

Lucy Prout
8 months ago

My Nan came to West Cliff at the beginning of the pandemic and has grown in strength and confidence. The home have provided safe visits (in accordance with the government guidance) using their innovative ways to ensure my Mum and my Nan can still see each other at this difficult time. Her stay at West Cliff has been made more enjoyable because of the fun activities they provide. Upon my Nan deciding to move to West Cliff, we as a family were naturally cautious but she’s the happiest I’ve seen in a very long time and we haven’t looked back. Thank you West Cliff Hall Team.

David Heavens
8 months ago

My father-in-law was fortunate to spend the last 5 months of his life in this wonderful home. He was not a well man but the staff really looked after him superbly. He appreciated the lovely building and the surroundings, particularly the views over Southampton water. The care given to him , and the rest of the family throughout his stay, could not be faulted.

gamerking gamerking
9 months ago

I once worked at this care/nursing home, I loved working there and the care was second to none. I took pride in my work and providing the residents with the care I would like to receive in my last years on this earth. All the staff I worked with worked incredibly hard to provide the residents with the upmost care and dignity they they as people deserve. I would like to return to working here in the future as I felt I was giving back into society and earning for my family.. the training and opportunities at this care/nursing home are great and you can 100% further your career. Beautiful building and grounds and the food is specific to each resident and their needs.

Jean Gilham
8 months ago

My mother has been a resident of West Cliff Hall for nearly a year now, so I thought that I really ought to write and say how happy we have been with their dedicated work. My mother could not have asked for better care. the whole team, even including the maintenance man!, have been extremely helpful and friendly. it is a great relief that she is in such a wonderful home in these difficult times.

Christina Whittington
9 months ago

Beautiful home with such an awesome view! I’m proud to work with such an amazing team of such caring and passionate people... everything we do is for the residents and to create an amazing relationship with them and their family to make it a home! Even in these trying times they keep us going....

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