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Call us 0800 669 6840
Save your favourite care homes!
Save your favourite care homes!

Brand: Porthaven Care Homes

Good CQC Rating
Greener choice

Lavender Oaks is more energy efficient than the average care home.

Greener Choice

Lavender Oaks is more energy efficient than the average care home.

Overview

Part of the Porthaven Care Homes group, Lavender Oaks care home in Carshalton is an elegant care home providing 24-hour residential, nursing, dementia and respite care in picturesque settings. The home benefits from panoramic views of the surrounding woodland and rolling hills, as well as being conveniently located to the nearby villages of Woodcote, Chipstead and Barnstead. The expert team, led by manager Monica, are dedicated to caring for all their residents, encouraging them to be independent, sociable and active. With en suite rooms, pleasant communal areas, café, cinema, hair and nail bar, Lavender Oaks care home has it all.

Care Home Type: Nursing

Purpose Built: Yes

Opening Date: 2017

Beds: 75

Ensuite Facilities: 100%

All Inclusive: yes

Location

4 Metcalfe Avenue, Carshalton, SM5 4AQ

Bus Stop

0.1 miles

Local Pub

1.2 miles

Train Station

2.4 miles

Nearby Shops

0.6 miles

CQC RatingA care service rating provided by the Care Quality Commission (“CQC”). The CQC is the sector’s official regulator and an executive non-departmental public body of the Department of Health and Social Care.

Good Overall Rating
Good Overall Rating
CQC Safe Rating
Good
CQC Effective Rating
Good
CQC Caring Rating
Good
CQC Responsive Rating
Good
CQC Well-led Rating
Good
CQC Publication Date: 22/07/2021

Care Provided *

Click the like button so that we can provide you better care home recommendations. Residential Care

Individuals with low care needs but may need assistance with day to day tasks such as mobility and washing.

Click the like button so that we can provide you better care home recommendations. Nursing Care

Individuals that require 24-hour assistance due to medical conditions and/or personal living needs. This may include people that require intensive rehabilitative care following a stroke, or simply need support using a peg feeding tube.

Click the like button so that we can provide you better care home recommendations. Dementia Care

Individuals that have been diagnosed with dementia and are no longer able to live independently at home due to requiring specialist 24-hour care services.

Click the like button so that we can provide you better care home recommendations. Respite Care

Individuals that require a temporary living arrangement at a care home. Respite is also referred to as a short care home stay and may range from a few days to a couple weeks.

Other Care Categories
Convalescent Care
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Day Care
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Mental Health
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Palliative Care
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Physical Disability
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Physiotherapy
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* Registered with sector regular ‘Care Quality Commission (CQC)’ to provide these categories of care.

Facilities

Activity Room
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Bar
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Cafe or Restaurant
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Cinema
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Computer Room
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Dining Area
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Family Room
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Gardens
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Gym
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Hair & Beauty Salon
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Library & Reading Room
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Lift
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Meditation Area
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Own Furniture Allowed
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Pets Allowed
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Private Dining Area
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Quiet Area
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Spa
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Terrace Area
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Wifi
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Home Experiences Offered

Arts & Crafts
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Baking & Cooking
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Beer, Cocktail & Wine
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Birthday & Holiday Celebrations
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Book & Poetry
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Children Visits
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Dance & Music
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Exercise & Fitness
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Gardening & Flower Arranging
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Hair & Beauty Treatments
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Meditation & Yoga
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Wellbeing Classes
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Meet the Manager

COVID-19 Response

We have sufficient personal protective equipment available
We regularly test our residents & staff
Our staff are trained in infection control
We regularly deep clean our care home
New residents are asked to self-isolate for their safety
We are able to support socially distanced family visits
We are offering virtual home tours
We support virtual communication via video calling platforms
Virtual Calls during COVID-19

Reviews

Loraine Nagioff
3 months ago

Lavender Oaks is a lovely place to visit. It is beautifully decorated and the end of life care for my friend was handled very sensitively by the staff on Oaks. They could not have done more to make the last few weeks with my dear friend so special and her comfort and passing, so peaceful. I also wish to convey my personal thanks to Sue Stutter for everything she did. She is a fantastic Care Manager and always goes the extra mile to help in any way she can.

Harriet M.M
a year ago

Lavender Oaks care home is tucked away in a nice quiet area in Carshalton . The home is Beautiful inside and out ! The home provides Person centred care for all residents from Nursing,Residential and Dementia. This ensure all residents receive Tailored care to suit them. The team are a close net group who are always welcoming to new staff members. They are always helping one another to build new skills to ensure they meet the needs of all residents. The team are Harding working ,loving, caring and fun bunch to be around. A lot of care homes you can walk around at it maybe beautiful but there is not the FAMILY atmosphere you need to not only live in but to work in as an employee. I personally have worked in some amazing homes with great designs and grand entrances and promises but none of them will feel like HOME ! Lavender Oaks has always felt like one big family from the many Nans and Granddads you will have to the work family your be part of. It will always be one of the best choices I made.

Becka Lee
a year ago

Lavender oaks is a beautiful home, decorated to the highest standards and has the team to match. As soon as you enter you are made to feel welcome by the friendly reception team and the general manager who's door is always open for a chat if needed. The care team are always smiling and laughter can always be heard, the residents receive the highest standard of care from a well trained team. The in home trainer gives the staff the training the need to successfully fulfill their role and is always searching for ways to improve the knowledge and skill set of the team. The activities team do an amazing job of turning what could be a boring day in to something exciting at the drop of a hat. The residents have access to a stunning garden all year round, often enjoying a bbq or a glass of wine in the sun. It does not feel like a care home it simply feels like a home where everyone is treated like family.

Christian David
a year ago

Beautiful looking place but it is being run by people who pay the staff peanuts. The management treat the workers like paid slaves. A very telling point when a manager tells staff members that work is much more important than personal life. Long 12 hour shifts and under staffing is the norm. Not a place I would ever recommend. Avoid.

Nancy Smith
a year ago

Excellent staff and Day Centre.Very welcoming and warm hearted place.They have lovely lunches and all the people there make you feel at home.They are so friendly and accommodating .I woudl highly recommended.

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