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Brand: Signature Care Homes

Good CQC Rating
Greener choice

Bentley House is more energy efficient than the average care home.

Greener Choice

Bentley House is more energy efficient than the average care home.

Overview

Part of the Signature Care Homes group, Bentley House is a luxury care home in Hertford offering residential and dementia care. Bentley House has 85 spacious studios and one-bedroom apartments, with assisted living care services available for both individuals and couples. Facilities include a cinema, spa and therapy suite, hair salon and a fully equipped library, as well as two outstanding restaurants, a bistro and a café for dining options. Bentley House is well-located to Hertford town centre, Hertford North, Hertford East and Welwyn garden city for shopping and entertainment and has excellent transport links to London and other areas of Hertfordshire.

Care Home Type: Nursing

Purpose Built: Yes

Opening Date: 2015

Beds: 90

Ensuite Facilities: 100%

All Inclusive: no

Location

Pegs Lane, Hertford, SG13 8EG

Bus Stop

0.4 miles

Local Pub

0.4 miles

Train Station

0.7 miles

Nearby Shops

0.8 miles

CQC RatingA care service rating provided by the Care Quality Commission (“CQC”). The CQC is the sector’s official regulator and an executive non-departmental public body of the Department of Health and Social Care.

Good Overall Rating
Good Overall Rating
CQC Safe Rating
Good
CQC Effective Rating
Good
CQC Caring Rating
Good
CQC Responsive Rating
Good
CQC Well-led Rating
Good
CQC Publication Date: 12/10/2017

Care Provided *

Click the like button so that we can provide you better care home recommendations. Residential Care

Individuals with low care needs but may need assistance with day to day tasks such as mobility and washing.

Click the like button so that we can provide you better care home recommendations. Nursing Care

Individuals that require 24-hour assistance due to medical conditions and/or personal living needs. This may include people that require intensive rehabilitative care following a stroke, or simply need support using a peg feeding tube.

Click the like button so that we can provide you better care home recommendations. Dementia Care

Individuals that have been diagnosed with dementia and are no longer able to live independently at home due to requiring specialist 24-hour care services.

Click the like button so that we can provide you better care home recommendations. Respite Care

Individuals that require a temporary living arrangement at a care home. Respite is also referred to as a short care home stay and may range from a few days to a couple weeks.

Other Care Categories
Convalescent Care
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Day Care
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Mental Health
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Palliative Care
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Physical Disability
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Physiotherapy
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* Registered with sector regular ‘Care Quality Commission (CQC)’ to provide these categories of care.

Facilities

Activity Room
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Bar
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Cafe or Restaurant
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Cinema
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Computer Room
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Dining Area
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Family Room
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Gardens
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Gym
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Hair & Beauty Salon
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Library & Reading Room
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Lift
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Meditation Area
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Own Furniture Allowed
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Pets Allowed
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Private Dining Area
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Quiet Area
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Spa
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Terrace Area
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Wifi
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Home Experiences Offered

Arts & Crafts
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Baking & Cooking
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Beer, Cocktail & Wine
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Birthday & Holiday Celebrations
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Book & Poetry
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Children Visits
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Dance & Music
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Exercise & Fitness
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Gardening & Flower Arranging
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Hair & Beauty Treatments
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Meditation & Yoga
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Wellbeing Classes
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Meet the Manager
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COVID-19 Response

We have sufficient personal protective equipment available
We regularly test our residents & staff
Our staff are trained in infection control
We regularly deep clean our care home
New residents are asked to self-isolate for their safety
We are able to support socially distanced family visits
We are offering virtual home tours
We support virtual communication via video calling platforms
Virtual Calls during COVID-19

Reviews

Gabriela NI
2 years ago

I have worked at Bentley House for 3 years and thoroughly enjoy my role here. The staff here are like an extended family for the residents and it makes me smile when I see our residents happy. Bentley House offer rewards and recognition to their staff members on a monthly basis and is recognised by not only other staff members but also the residents which keeps staff moral up. I’m proud to be part of such a wonderful community!

Kendra Bray
2 months ago

I have been in the care industry for many years now but joined the team at Bentley House in May 2019. I have to say, from the first moment of entering the home, I have never regretted a second. Not only is the home an absolutely stunning beautiful home to work in but the staff are the most caring I have seen in this industry. I would not think twice about placing my loved ones here as the residents are all very happy and content and that makes me very proud to be a part of.

Patricia Doherty
3 years ago

5 STAR accommodation, 5 star on there 'customer service' I recently visited with my mother in law and although it ticked all the boxes for us, my mother in law chose elsewhere. HOWEVER, over all it has been the most pleasant atmosphere to be in, the staff are the most friendly, helpful and caring people I have ever come across. Even though she will not be staying there, they have taken the time since to advise me and generally listen to the problems we have and are facing, and they know my mother wont be staying there. To me, you simply can not get any better than that where you know there are people who genuinely care about their residents, and their families. If you want quality the Bentley I Hertford is 100% the place to take your loved ones. AND although some may quibble about the costs, if you want your loved one to be safe and well cared for then don't take my word for PLEASE go visit and talk to them yourself. The home and the staff are amazing.

David King
2 years ago

This is a beautiful care home which seems more like a high end hotel in terms of its furnishings and amazing food. The staff are excellent and will really go out of their way to make it a home from home and help residents to feel safe and supported.

Laura Cook
2 years ago

Recently visited Bentley House with my grandparents in mind, and was blown away by the level of care that I saw, the friendliness of the staff, and the facilities available for the residents. Nothing was too much trouble for us when we visited, so we'll be continuing with our enquiry, to move the grandparents in.

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